What is your return policy? Because we are a personal shopping platform, we do not allow items to be returned. All sales are final so be certain of your purchase before you buy. In certain cases, you may be able to negotiate “Exchanges” for items that were unopened. Please refer to the store you ordered from return and exchange policy.
This page is designed to answer some questions you may have regarding the GRabbit personal shopping platform.
o Are personal shoppers licensed? Personal Shoppers come from a variety of background, including young professionals, stay-at-home parents, and retirees! They’re independent contractors who work for themselves and are not employed by WeGRabbit. The shoppers bring a lot of personal experience and expertise but are not licensed professionals. Per our Terms of Service, WeGRabbit is a communications platform that connects Clients and Shoppers. WeGRabbit does not offer licensed professional services. If your shopping task requires a license, please reach out to a professional service provider in that field.